Privacy Policy

§ 1.0 Introduction

Indian Natural Gems & Jewellery ("we", "us", "our") operates a showroom in Marathahalli, Bangalore and this website. This policy explains what information we collect when you browse, enquire, or place an order with us, and how we use it. By using this site, you agree to the practices described here.

§ 2.0 Information We Collect

We collect information in a few ways:

• Information you give us directly — your name, phone number, email address, delivery address, and order details when you enquire via WhatsApp, fill in the checkout form, or register an account.
• Account information — if you sign in with Google, we receive your name, email address, and profile picture from Google to create your account. We never see or store your Google password.
• Order history — items enquired about or added to cart, saved locally in your browser and, for completed orders, on our servers so we can process and reference them.
• Usage data — pages visited and general interaction data via Google Analytics, used to understand how the site is used.

§ 3.0 How We Use Your Information

We use the information we collect to:

• Respond to enquiries and process orders, including coordinating certification, custom ring-making, and delivery.
• Contact you about your order via phone, WhatsApp, or email.
• Improve the site and our catalog based on how it's used.
• Send offers or astrological insights if you've subscribed to updates — you can unsubscribe at any time.

§ 4.0 Cookies & Local Storage

This site uses your browser's local storage to remember your cart, wishlist, and login session between visits, and Google Analytics cookies to understand aggregate site usage. You can clear this at any time through your browser settings.

§ 5.0 Third-Party Services

We share information with the following third parties only as needed to operate the site:

• Google — for Sign-In authentication and Analytics.
• Vercel — our hosting provider, which stores order data securely on our behalf.
• WhatsApp — when you choose to contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy.

We do not sell your personal information to anyone.

§ 6.0 Data Security

We take reasonable technical measures to protect your information, but no online system is completely secure. Please avoid sending sensitive payment details (like full card numbers) over WhatsApp or email — our checkout and in-store payment process does not require this.

§ 7.0 Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. If you signed in with Google, you can revoke our app's access at any time from your Google Account settings.

§ 8.0 Children's Privacy

This site is intended for adults purchasing gemstones and jewellery. We do not knowingly collect information from children under 18.

§ 9.0 Changes to This Policy

We may update this policy from time to time as our practices or applicable law change. The "Last updated" date above reflects the most recent revision.

§ 10.0 Contact Us

Questions about this policy or your data can be sent to gemologisttausif@gmail.com, +91 99457 37687, or in person at Marathahalli Main Road, Bangalore, Karnataka 560037.